InBox AI Pro is your always-on voice and messaging assistant, built to connect across phone calls, chat, SMS, WhatsApp, and more. It captures leads, books appointments, and responds instantly, so no opportunity is missed.
Engage Every Lead Instantly with AI Voice and Cha
Inbox AI Pro responds the moment a lead reaches out—by voice or chat across SMS, WhatsApp, and more. Available 24/7 in multiple languages, it can answer questions, schedule appointments, and guide conversations using your customized knowledge base.
Deliver fast, consistent responses that build trust, keep leads engaged, and turn interest into action.
Supercharge Your AI with Custom Capabilities
Inbox AI Pro goes beyond conversation—it takes action. With Custom Capabilities, you can combine tailored prompts and external APIs to create intelligent skills, such as checking inventory, booking appointments, or retrieving order status.
Once configured, Inbox AI Pro gathers the right information, calls the API, and delivers real-time, accurate responses.
Centralize Every Conversation—and Capture Every Lead
Bring phone calls, SMS, WhatsApp, web chat, Facebook, Instagram, and email into one shared inbox. Inbox AI Pro engages leads instantly across channels and seamlessly hands them off to your team when human support is needed.
With complete visibility into every interaction, your team can collaborate more effectively, respond faster, and convert more leads.
Build a Smarter Customer Record with Every Interaction
Every call, message, and chat is automatically logged by Inbox AI Pro—including contact details, conversation history, and lead context. Your team has a full, searchable view of every relationship, even as staff changes.
Follow up with context, provide consistent service, and grow a reliable, fully owned customer database with Inbox AI Pro.
How Does Inbox AI Pro Respond to Customer Inquiries?
How Does Inbox AI Pro Respond to Customer Inquiries?
Inbox AI Pro by Rocket Driver uses advanced chat and voice AI to respond instantly across channels. It draws from your custom business knowledge—like hours, services, and FAQs—to deliver fast, accurate, and personalized answers every time.
Can Inbox AI Pro Understand Different Languages or Regional Accents?
Can Inbox AI Pro Understand Different Languages or Regional Accents?
Yes! Inbox AI Pro supports multilingual conversations and is trained to understand a wide range of regional accents, making it easy to connect with a diverse customer base—no matter where they’re from or how they speak.
What Countries Can Use SMS Messaging in Inbox AI Pro?
What Countries Can Use SMS Messaging in Inbox AI Pro?
Currently, SMS messaging in Inbox AI Pro is available to businesses located in the United States and Canada.
Businesses in other countries can still take full advantage of web chat, email, Facebook chat, and Instagram chat to engage with customers across multiple channels.
How Is a Business Assigned a Number in Inbox AI Pro?
How Is a Business Assigned a Number in Inbox AI Pro?
When you start using Inbox AI Pro Messaging for the first time, your business is automatically assigned an SMS number. The system will attempt to secure a local number based on your business profile address.
If a local number isn’t available, a number from a nearby region within your country will be assigned instead.
What If My Client Didn’t Receive a Local Number?
What If My Client Didn’t Receive a Local Number?
If no local numbers are available, Inbox AI Pro can assign a toll-free (800) number instead. To request this, simply contact Rocket Driver support, and we’ll help get your client set up with the best available option.
How Will Users Know If Their Business Has Received a Text?
How Will Users Know If Their Business Has Received a Text?
When a new message comes in, it automatically appears live in Inbox AI Pro for any user who has the Business App open—no need to refresh the page.
Users can also opt to receive instant notification emails for new messages or a daily digest email summarizing activity.
What Kinds of Websites Are Supported by Web Chat?
What Kinds of Websites Are Supported by Web Chat?
Inbox AI Pro’s web chat can be installed on any website that allows you to add custom code to the <head> or body of the site.
For WordPress users, a dedicated WordPress plugin is available to make installation fast and easy—no coding required.
How Much Does the Chatbot Know About the Business? Can It Answer Questions?
How Much Does the Chatbot Know About the Business? Can It Answer Questions?
The AI-powered web chat in Inbox AI Pro is designed to do more than just collect leads—it can also answer questions intelligently.
By default, it knows key details from the business profile, such as location, hours of operation, and services offered. It can thank visitors for their inquiries, capture names and phone numbers, and log contacts directly into the CRM within the Business App. All conversations appear in the shared Inbox, so your client’s team can follow up with ease.
To expand the chatbot’s capabilities, you can upload custom information, including:
Frequently asked questions (FAQs)
Pricing details
Specific services the business offers—or doesn’t offer
Appointment booking instructions
Any other helpful context about the business
With this custom knowledge, Inbox AI Pro becomes even more effective—automatically answering more questions, saving time, and helping small businesses convert more leads without lifting a finger.