There is a doc that you can download at the end of the article.

This represents the global market of all businesses that could use an AI receptionist.

• Any business that receives customer calls

• Any business that books appointments

• Any business that uses SMS or chat

• Any business that relies on lead capture

• Any business with customer service interactions

Fortune 500 level estimate based on global SMB statistics

• Over 320 million SMBs worldwide

• Over 33 million SMBs in the United States alone

• Over 90 percent of SMBs rely on phone communication

• Over 70 percent lose leads due to missed calls

• Communication automation projected to become a trillion-dollar global market

Inbox AI Pro sits inside two massive global sectors:

• SMB communication and receptionist services

• AI automation and conversational AI

Your TAM is extremely large and long-term sustainable.

This represents the segment of the market directly reachable through your offering.

• SMBs in the United States and Canada

• SMBs in Brazil and the United Kingdom

• Businesses with appointment driven or inquiry driven models

• Industries like med spas, home services, dental, legal, automotive, real estate, hospitality, fitness, and retail

• Approximately 18 to 22 million reachable SMBs across your active territories

• SMBs spending money on marketing

• SMBs using phone calls as a primary lead source

• SMBs that need appointment booking

• SMBs that need twenty four hour response

• SMBs struggling with missed calls

• SMBs with small teams that cannot staff receptionists

• SMBs with social media messaging demand

These businesses form your high probability adoption group.

This represents the portion of the SAM that you can realistically capture through your distribution model, pricing, and resources.

• Conservative estimate ranges from one percent to three percent of SAM over five to ten years

• Target SOM equals one hundred eighty thousand to six hundred thousand SMB clients based on U.S. and Canada adoption rates

• Realistic near term SOM equals twenty thousand to fifty thousand SMB clients via partner channels plus direct sales

• High retention expected because communication tools have high stickiness

• SMBs adopt AI communication faster than most technologies

• Your white label partner ecosystem accelerates distribution

• Inbox AI Pro solves the number one revenue loss problem which is missed calls

• Competitor landscape is fragmented and lacks white glove setup

• Market readiness for AI reception is accelerating rapidly

• Pricing is accessible and designed for mass SMB adoption