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SMB Research: Why Reputation Management Matters

In this study, we uncover new strategies for busting client churn as well as some tactics agencies can use to help their SMBs find success

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Written by Support
Updated over 3 years ago

If you're looking for an effective way to retain your clients, managing their online reputations could be key!

Our research department looked at 130,000 SMBs using Reputation Management to analyze their retention rate over time.ย 

In this study, we uncover new strategies for busting client churn as well as some tactics agencies can use to help their SMBs find online success and remain a client for longer.

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