What is it?
The updated reporting table within Listing Management in Listing Sync Pro provides partners with more insight into their clients’ online presence. The UI has been completely redesigned with a sleeker, more organized look.
The new update in the Listing Sync Pro reporting table will surface high-level metrics such as a Listings Accuracy score and Listings Summary. This score is dependent on the number of listing sources the SMB is found to be accurate on.
Included in the table is information on a per-source basis of how many points each source contributes to the SMB's Listing Accuracy score and how many points the SMB currently has. This will provide SMBs with a clear indication of how valuable each source is so that they know the value it has towards their online discoverability by potential customers.
Partners and SMBs will now be able to better manage their listings by having the ability to sort by Accuracy Report, Status, Listing Score, Listing Score (max), Last Update, and Category.
Why is it important?
With this update, Partners will be able to better manage their clients’ listings and in turn, are enabled to better explain the value of Listings to their clients. SMBs expect consistent reporting across the platform for Listings so that they can trust the information they’re being provided with and don’t have to compare from many different places. The upcoming update in listings will ensure that Listings and Reputation Management reporting is unified and provides consistent information.
How does it work?
Partners will need to contact support for that account, and we will activate the Listing Builder app. Once the app is activated, Partners and SMBs can view the listings reporting table by navigating to the Listing builder app by navigating to the listings management tab.
From here, SMBs can connect their Google My Business, Twitter, Instagram, and Facebook to begin the syncing process (business name, phone number, address, website, payment info, and more )
Once this is done, the product updates and calculates the SMB's listing accuracy. Customers can improve listing accuracy score on more than 40 sources ranging from Apple Maps, Bing, Yelp, Foursquare, and more by simply unlocking the sources, which prompts for an upgrade to either Listing Sync Pro or Listing Sync Pro-Yext.
Who gets it?
This update will be available on October 26th, 2021 to all Rocket Driver Partners and their SMBs with Listing Builder, Listing Sync Pro and/or Listing Sync Pro-Yext active.