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Your checklist before transferring your mobile number to Rocket Mobile
Your checklist before transferring your mobile number to Rocket Mobile
Updated over 5 months ago

Things you need to note before porting your mobile number over to Rocket Mobile.

During submission of number transfer - you need to enter the same details as what is with your original telco.

The following information must be provided in order to port a number from a

Postpay service:

  • The Losing Service Provider's name

  • The Account Number used to bill for that service by the Losing Service Provider.

  • The Customer Name exactly as it appears on the service invoice/receipt

Prepay service:

  • The Losing Service Provider's name

  • The SIM card ID (16 or 19 digits) that is currently being used with the existing service

Requesting to keep the number?

If you did, make sure you have...

  1. Kept your number active with your current mobile service provider e.g. it can't be suspended or inactive for number porting.

  2. Cleared any outstanding payments with your current mobile service provider.

When you start the transfer

Please see this article: Guide to Transferring Your Number

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