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What charges aren't included in my plan?
What charges aren't included in my plan?
Updated over 5 months ago

Most of it is covered, but some services or numbers may incur additional costs.

International calls and texts, roaming charges, picture messages, premium numbers, add-ons, and any other costs incurred on your mobile account are not included in the base monthly plan cost.

You can view any charges that have yet to be billed in the app to avoid surprises when the bill arrives.

To find out, use the menu button.

RM App Menu.png

  1. Click "Invoices" from the drop-down menu.

RM App Invoices.PNG

2. View any unbilled charges for this period.

RM App Invoices prebill.PNG

The app also displays the cost of international calling.

3. Select the menu option.

RM App Menu.png

Click "Calling Rates" from the drop-down menu.

RM App Calling rates.PNG

For all out of bundle charges:

  • If you’re a Pay Monthly customer (joined before we rebranded), click here

  • If you’re a Pay Upfront customer (joined as Rocket Mobile), click here

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