A PUK (Personal Unblocking Key) is an 8-digit code used to unblock a SIM card if you enter the wrong 4-digit SIM PIN three times.
Sim Pin:
Purpose: Prevents unauthorized access to your phone.
Default SIM PIN: Provided with each SIM and can be changed via your phone settings.
Default eSIM PIN: The default PIN for your eSIM will be either 0000 or 1234.
Locked Phone:
If your phone becomes locked due to too many incorrect SIM PIN entries, you'll need your PUK to unlock it.
Need Your PUK Code?
Contact us on Live Chat between 9am-5pm on weekdays, and one of our crew will assist you.
🚨Important Information: If you enter your PUK incorrectly more than 10 times, your SIM card will be blocked and you’ll need to contact us to get a replacement SIM.