We’ll miss you, but we can help you cancel your service. When you chat with our team, please have this info ready:
Mobile Number: The number you want to cancel.
Reason for Leaving: What’s making you go.
Preferred End Date: If you’ve got a specific date in mind.
💡 Heads up! The info below helps us sort everything quickly and prevents any surprise bills or charges. Please select the type of subscription you had with us.
Pay Monthly
Pay Monthly
If you're on a pay monthly plan, your final invoice will include the full month's subscription and any extra charges. (e.g., local and roaming charges).
Want to keep your number? Make sure to port it to your new provider before saying goodbye to Rocket Mobile. An outstanding balance could hold up your port request.
Just a heads-up: cancellation kicks in at the end of your billing cycle. Be sure to settle any outstanding balance beforehand.
Pay Upfront
Pay Upfront
If you're on a monthly pay-as-you-go plan, make sure your account is all squared away.
Want to keep your number? Make sure to port it to your new provider before saying goodbye to Rocket Mobile. An outstanding balance could hold up your port request.
Just a heads-up: Your cancellation will kick in at the end of your current plan period.
🚨 Once your termination request is processed, it can't be undone.