Use Intercom Chat:
The fastest way to report a bug is through the Intercom chat widget in the app or on our website. Click the chat icon, briefly describe your issue, and our support team will assist you directly.
What to Include:
To help us resolve your issue quickly, please provide:
A clear description of the problem
Steps to reproduce the issue
Screenshots or screen recordings, if possible
Your browser, device, and operating system
The expected vs. actual outcome
Why Details Matter:
The more information you provide, the easier it is for our team to diagnose and fix the problem. Well-documented bug reports help us deliver faster, more accurate solutions.
How to Provide Feedback or Suggest Features
Submit Feedback via Intercom:
You can also use the Intercom chat to share ideas, feature requests, or general feedback. Just start a new conversation and let us know what would make Rolai even better for you.
Feedback Form (if available):
Look for a “Submit Feedback” option in the Help Center or app to send your suggestions directly to our product team.
What Happens Next?
Our team reviews every bug report and piece of feedback.
You may receive a follow-up for more details or an update on your issue.
Suggestions are tracked and considered for our product roadmap; you might see your idea in a future release!
Thank you for helping us improve Rolai. Your input directly shapes our product and helps us prioritize new features and fixes.
Additional Support
If you need any assistance, email support@rolai.com or use the Intercom chat feature in the app for direct help from our support team.