Rolai provides multiple 24/7 support channels for users: you can reach out via live chat, email, or phone for help at any time. In this article, we list the official support contact methods (support email address, chat link within the app, and support hotline number for those with phone support). We also include expected response times or SLAs for each channel (for example, instant on chat during business hours, within a few hours via email). For enterprise or priority support plans, we mention the availability of dedicated account managers or scheduled support sessions. Instructions for what details to have on hand when contacting support (like your account ID or relevant error messages) are provided to streamline the assistance process.
If you would rather email, you csn rmsil support@rolai.com
Contacting Customer Support
Information on how to get help from Rolai’s support team when you need human assistance.
Written by Varun Navani