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How to Access Community Support & Forums

Learn how to find help from the Rolai user community or your organization's private community.

Written by Varun Navani

In addition to Rolai’s official support channels, you can connect with other users and share knowledge through our community forums and user groups. Here’s how to get started:

Join the Rolai Community Forum

  • Visit the Turf Community:
    Access the Rolai Community Forum here

  • Sign Up or Log In:
    Create a free account or log in with your existing credentials to join the discussion.

  • Explore Topics:
    Search for answers to common questions, browse tips, and discover best practices shared by other Rolai users.

  • If you are a part of a Pilot, we will add you to your private channel.

  • Post Your Own Questions:
    If you can’t find what you need, start a new post in the relevant category. Be clear and specific so others can help quickly.

  • Follow Community Guidelines:
    Keep discussions respectful and on-topic. Check the forum’s guidelines for details.

Benefits of Community Support

  • Learn from Peers:
    Get real-world advice and solutions from users who’ve faced similar challenges.

  • Share Your Experience:
    Help others by sharing your own tips, workflows, or creative use cases.

  • Stay Updated:
    Hear about new features, product updates, and upcoming events from the Rolai team and community.

Other Community Channels

  • Official User Groups:
    Rolai may offer additional spaces, such as a Slack workspace or private online community, for deeper collaboration. Please be sure to look for invitations or announcements in your email or within the app.

Additional Support

If you need any assistance, email support@rolai.com or use the Intercom chat feature in the app for direct help from our support team.

Your participation helps make the Rolai community stronger- join the conversation today!

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