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NEW • How to manage Team Roles & Permissions

Learn how to invite and manage your team and permissions and take full control over who is on your team, their role, and what changes they can make in your Roofr account.

In this article:


How to invite team members

Invite Team Members

💡 By default, only Company Admin can Invite, remove, or manage roles. The email address used for the invite will be the one associated with the invitee’s account.

  • Navigate to Settings → Team

  • Click Invite team members

  • Enter the email of the person you wish to invite

  • Select a role

  • Click Send invite

💡 If the invitee already has a Roofr account, their existing workspace remains accessible. New users will be prompted to create an account before joining

💡 To switch between team dashboards, use the dropdown in the top left corner of your dashboard


How to Manage Team Permissions

In the Manage Roles tab:

  • Click the …Options Menu on the card of the role you would like to adjust

    • select Edit permissions

💡 Roles come with default granular permissions. Some features are locked and cannot be turned off

  • Toggle on or off permissions for the role

    • Changes will apply to all users associated with that role

  • Click Save changes

💡 Click Reset all to Defaults to undo all changes

💡 In the User Profiles tab: click the … Action Menu on the team member listing to update role, cancel invite or remove the member


How to manage Custom Roles

Custom Roles are available on the Scale plan and let you build roles for unique team structures or seasonal staff.

In the Manage Roles tab:

  • Click Create new role

  • Name the role

  • Provide a role description (optional)

  • Select an icon colour

  • Configure permissions

    • Custom roles start as a blank slate, toggle on only the permissions you want to include in this role

  • Click Save role


How to Off Board Team Members

To remove a team member:

  • Click the Action Menu on their listing in the User Profiles tab

  • Select Remove member

  • Review the details and click Next

  • Select the team member to transfer their work to

💡 Events, Instant Estimators, jobs, reports and notifications will all be reassigned to the member selected. Only teammates with the same permissions will be visible to transfer to.


📧 A confirmation email will be sent to both the owner and applicable member when:

  • sent invitation

  • permission change

  • role change

  • canceled invite

  • removal of team member


Roofr Plan

Available Roles

Starter

General Staff, Company Admin

Essentials

General Staff, Company Admin, Sales Rep

Scale

General Staff, Company Admin, Sales Rep, Production Manager, Office Admin, Field Technician


What’s Next?

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