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My sensor disconnects during training sessions.
My sensor disconnects during training sessions.
Antonio Osornio avatar
Written by Antonio Osornio
Updated over a week ago


  1. In case of using a chest sensor, moisten the band (only the plastic part that is in contact with the skin).

  2. Put on the sensor correctly:

    1. Chest sensor (Rook Epic): you can place it a little bit more to the left since this allows a closer connection to the heart.

    2. Arm Sensor (Rook Icon): The arm sensor should be placed on the left arm or forearm. To get even more precise metrics, place it over a vein and as tight as you can.

In case the training is on a mobile device, restart the phone.

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