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Hard credit checks

What are hard credit checks? 🤔

Updated this week

Credit checks explained 🔍

When you apply for credit, lenders run a hard credit check to look at your financial history. This isn’t unique to insurance — the same happens if you take out a credit card, a phone contract, or a personal loan.

Why does this happen with Rooster? 🤔

If you choose to pay your Rooster insurance monthly, you’re entering into a credit agreement with our finance provider, Premium Credit. Because it’s classed as a loan, they must run a hard credit check.

What this means for you: 📌

  • It’s a loan – even though you’re just spreading out your payments

  • It shows on your credit report – a record (or “footprint”) of the check is added

  • It may affect your score – one search usually has little impact, but multiple searches in a short time can bring it down

  • It can be unexpected – many people don’t realise monthly insurance is technically a loan

In short ⚡


If you pay monthly through Premium Credit, a hard credit check will be done and recorded on your credit file.

Need more help? Chat with us via the Rooster app or website 💬📱 We're open Monday-Friday 10-6pm.

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