Need to make a claim for your windscreen or window?

For policies which are underwritten by Markerstudy (see your Certificate of Insurance to check), and start with ROO-TEL and have a Certificate Number starting with an M or TX, please contact our 24 hour Claims Helpline on:

0344 873 8183 You will need to pay £100 towards replacing your windscreen and it won't cost you anything if you just need your windscreen repaired. 🎉

There are other terms within your policy document handbook if you need to refer to anything more specific e.g. if your vehicle is fitted with an ADAS, or if you'd prefer to use your own supplier.

For policies which are underwritten by Ageas (see your Certificate of Insurance to check), please contact the following 24 hour Claims Helpline on:

0800 174 764 You will need to pay £100 towards a windscreen replacement and £25 towards a simple glass repair. 😄

Will it affect my NCD? 😕

Nope! A glass claim will not affect your NCD or your price upon renewal. No need to worry.

Anything you're unsure about, please just come on our Live Chat via the app or the website to speak to one of our friendly Customer Service Team. 😎