We hope none of our customers are involved in an accident, especially one that results in a total loss of your car. However, in the event your car is damaged and declared a total loss, you have 2 options:
Allow your car to be taken away for scrap and then insure a new car onto your existing policy;
Keep your car and have it repaired & have an engineers report to ascertain if your car is roadworthy again before we can reinsure it again.
Our claims team are available 24/7 to assist you with your options, so please liaise closely with them:
For all Rooster policies, please contact: 0330 053 3742. Our friendly claims team agents will be more than happy to assist you.
Please note, if you are deemed at fault during the life of your policy, you will need to pay the full remaining premium on your policy, even if you decide to cancel your policy early.
Unsure about anything? Let us know on Live Chat the team are more than happy to help!🫡