Whilst we, just like you, wish you'll never need to make use of your breakdown cover, these things happen, and it is important to know just what is covered! 🔧😊
Am I covered for lost, damaged or stolen keys? 🗝️🔐
Yes. Our memberships as standard cover the loss, damage or theft of keys. This means that should you be unable to gain access to the vehicle, or start the vehicle, we shall recover the vehicle to a suitable place of repair.
What happens if I put the wrong fuel in my car? 😟⛽
Should you mis fuel and put the wrong fuel type in your vehicle, our memberships entitle you to attendance by a specialist to drain the incorrect fuel type from the vehicle, flush the system and provide you with £20.00 of the correct fuel type. Should this fail to mobilise the vehicle you will be recovered to the nearest garage able to affect a repair.
Do you cover flat tyres? 🚙😓
All of our cover levels cover you in the event of having a flat, blown or punctured tyre. If you have an accessible and serviceable spare wheel, along with any locking wheel nut key where applicable, an agent shall attend and change the wheel for you.
Should you not have any of the above, after you are able to source a mobile tyre fitter to attend the call out the charge of this shall be covered within your membership on a reimbursement basis of up to £70.00. But any tyre(s) or parts required are to be paid by yourself at the roadside or home address.
Do you cover the cost of replacement parts? 🧑🔧
We can but this is not a standard feature of our breakdown cover. When purchasing your membership, you will have the option to include our Parts and Labour cover, which will reimburse up to £500 for the repairs to your vehicle following a breakdown.