How can I log in to the climate calculator?
How can I log in to the climate calculator?
Enter your email address in the input field:
You will then receive a one-time confirmation code in your email inbox:
You must then enter this code in the climate calculator to log in:
For future logins, you can always use the same email address. You will receive a new confirmation code for each login - this way you don't have to remember a password.
I haven't received an email with the login code. What can I do?
I haven't received an email with the login code. What can I do?
If you haven't received the email right away, please refresh your inbox and check your spam folder.
I have already created an account but I've forgotten my email for login or no longer have access to my email inbox.
I have already created an account but I've forgotten my email for login or no longer have access to my email inbox.
Please contact our support team at the following email address (help@rootglobal.io) and provide us with the following information:
New email address
Old email address
First name
Last name
Supplier number you received from your processor
Name of the company for which you are completing the climate data collection
Phone number (in case of questions about your request)
After verifying your data, we will contact you by email and inform you about the change of email address for your account.
I have already created an account but would like to change my current email address to a new email address.
I have already created an account but would like to change my current email address to a new email address.
Please contact our support team at the following email address (help@rootglobal.io) and provide us with the following information:
Current email address
New email address
First name
Last name
Supplier number you received from your dairy
Name of the dairy/company for which you are completing the climate data collection
Phone number (in case of questions about your request)
After verifying your data, we will contact you by email and inform you about the change of email address for your account.
I can't proceed with logging in. After entering my email, I land on a page with the heading "First time here?".
I can't proceed with logging in. After entering my email, I land on a page with the heading "First time here?".
If after entering your email you land on an "empty" page with the heading "First time here?", you may have used the wrong link. Please make sure you are using the link you received directly from your dairy. The logo of your dairy should be visible on the first page.
If you can't find the correct link anymore, please contact us - we'll send you the correct link.
Haven't found the right answer to your question?
Please contact us by phone or email.
📞 Phone: +49 30 91 73 95 45
✉️ Email: help@rootglobal.io