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Can I cancel?
Updated over 3 months ago

🌻 You can cancel! Of course, we’ll be very sad to see you go, but we understand that circumstances can change. 💛

If there’s anything preventing you from growing, please get in touch—we’d love to see how we can help! 🌱

📅 We require 30 days' notice for subscription cancellation, which you can do anytime by emailing support@rootsallotments.com. 💌

We’ll get the process started for you and provide all the details you need.

🌿 In order to finalise your cancellation you'll need to do the following!
(once you have emailed us!)

  • Complete cancellation request survey (this helps Roots be even better)

  • Weed and top up patch with compost to return it to how it was given to you

  • Take home your growing equipment, such as tunnels netting and pots (we can’t dispose of these)

  • Take a picture of your cleared patch with the ID clearly showing, for our support team to approve

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