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What are connectors?
What are connectors?
Updated over a month ago

This documentation is out of date. For up-to-date information, see For up-to-date information, see Manage Rovo connectors.

Note that some connectors may be unavailable until you upgrade from beta.

To find out what’s new in Rovo or how to upgrade, see recent changes to Rovo beta.

Rovo connectors enable you to connect data sources outside Atlassian to enhance Rovo Search, Chat and Agents.

Authenticating and authorizing third-party products

Once an admin has authenticated with a connector, Rovo sets up a secure sync with the third-party product. When new content is created or removed in that product, the relevant information is synced with Rovo.

Each user must also authorize with the third-party product to ensure they see only the data they have permission to access.

Once the admin and the user have authenticated with a product, Rovo can use and show that data in Search, Chat and Agents.

Limitation on connectors on a single site

Connectors can only be set up with one Atlassian site - for example, yoursite.atlassian.com. Your admin chooses which site this is.

If your organization has multiple sites with Atlassian, you can still use Rovo on all your sites. But data from connected third-party products will only be available on the site your Admin selects.

Permissions in Rovo

The sync between Rovo and your third-party products enables us to enforce your permissions in those products.

This means restricted data in your connected third-party products (for example, a private file or folder in Google Drive) can only be seen and used in Rovo by those users who usually have access to that content in such third-party products.

Scenario

Access

Adding a new document without access restrictions to Google Drive, Confluence or Microsoft SharePoint

  • Visible in Search for everyone using Rovo on your site

  • Can be accessed through Rovo Chat and Agents by anyone on your site

Adding a private document (only you have access) to Google Drive, Confluence or SharePoint

  • Only shows up in search results for you

  • Can be accessed through Rovo Chat and Agents by only you

Adding a document that you give access to select people to Google Drive, Confluence or SharePoint

  • Only shows up in search results for those who have access

  • Can be accessed through Rovo Chat and Agents by those who have access

Deleting a document (Google Drive, SharePoint, Confluence)

  • Document is removed from Rovo, including Search, Chat, and Agents

  • Cannot be accessed

Adding restrictions to a previously unrestricted document (Google Drive, SharePoint, Confluence)

  • Only shows up in search results for those with permissions

  • Can be accessed through Rovo Chat and Agents by those with permissions

Removing restrictions from a previously restricted document (Google Drive, SharePoint, Confluence)

  • Visible in Search for everyone using Rovo on your site

  • Can be accessed through Rovo Chat and Agents by anyone on your site

A Jira project is made private and only accessible by a team

  • Visible in Search for everyone in the team

  • Can be accessed through Rovo Chat and Agents by anyone on that team


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