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Browsing Agents
Updated over a week ago

If you’re looking for an Agent to help with a particular task, you can use Browse Agents to view other Agents that have been created in your organization.

Screenshot of the Chat menu with Browse Agents option selected.

How to find an Agent:

  1. Open Chat in the navigation bar in Jira, Jira Service Management, Jira Product Discovery or Confluence.

    1. To open Chat in a full screen select the the Full screen icon from the Chat sidebar.

  2. From the dropdown menu at the top of Chat, or the Chat menu under the chat box, select Browse Agents.

  3. You can Search for the Agent you’re looking to edit by typing its name in the search bar, or by using the filters for Starred Agents or My Agents (which are Agents you created).

  4. Once you’ve found an Agent that interests you:

    1. Select the name to open Chat with that Agent.

    2. Use the more actions () button to:

      1. Copy a link to a fullscreen chat with that Agent

      2. View the Agent’s profile to see more details about the Agent.

      3. Duplicate the Agent. More about duplicating Agents

      4. Edit the Agent (if you created the Agent).

Agent profile

An Agent’s profile is where users within your instance can see more details about an Agent. If the Agent is hidden by it’s creator, users won’t be able to see its profile.

An Agent's profile shows the following information:

  • who created the Agent

  • the Agent’s instructions

  • the Agent’s knowledge sources.

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