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All CollectionsRowan Patents Integrated Drafting Environment (desktop application)Troubleshooting, Security, and Support
Get Help or Provide Feedback
Get Help or Provide Feedback

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Laura Berwick avatar
Written by Laura Berwick
Updated over 5 months ago

This article covers the following topics:

  • Get Help through the Help Menu

  • Get Help from the Landing Screen

Get Help through the Help Menu

  1. In any Rowan Patents window, select Rowan Patents Help from the Help menu.
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  2. Our help interface will open on the right-side of your window.
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  3. Use this interface to search our library of help articles or speak to our support team to ask questions, provide feedback, or report issues.
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​Get Help from the Landing Screen

  1. In the Rowan Patents landing screen, click on the desired help option, either Patent Application Help or Office Action Response Help.
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  2. Select from among the options provided, including:
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    1. Links to topical article collections in our Intercom Help Center library
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    2. Contact Support - send an email to feedback@rowantels.com
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    3. Rowan Patents Help - Open the Intercom help interface, as seen above

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