Save Log Files

When you work with our Help Desk to resolve your issues, our developers may ask you to save your log files for our review. Here's how.

Laura Berwick avatar
Written by Laura Berwick
Updated over a week ago
  1. In any Rowan Patents window, click the Help menu.

  2. Select the Capture Log File option.

  3. Use your operating system Save dialogs to save your log files to your file system in .zip format.

  4. The Rowan Patents log files can now be provided to Rowan as directed by the Help Desk.

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