Step 1. Open the Deposit page
Click the Deposit button next to your avatar or follow this link
Step 2. Select CLP as your currency
Open the Fiat tab and click the currency selection arrow
Find and choose CLP
Step 3. Choose a Deposit method
Select Web Pay in the Recommended for You section
💡 Tip: choose recommended methods — they are the most reliable for your location.
Step 4. Enter the amount and your details
Fill in your Email
Choose any amount from 5000 to 500000 CLP
Click the Deposit button
💡 Tip: If you want to receive the bonus, check the box next to it before making the deposit. Bonus is only credited for deposits that meet the minimum amount for the bonus.
Step 5. Complete the payment
After clicking the Deposit button, the payment window will open
Select your payment method
Enter your payment details and confirm
You’ll be redirected back to the site after successful payment
💡 Tip: Tarjetas – Credit, debit, or prepaid card; Onepay – Digital wallet option.
Make sure the amount and recipient are correct — otherwise, the deposit may not be credited.
Step 6. Wait for the payment to process
Return to the site; the payment processes automatically
Funds should appear shortly (usually within a few minutes)
Deposit Not Credited
Don’t worry — this can sometimes happen due to technical reasons. Here are the most common causes and solutions:
Deposit Not Credited
Your deposit may still be processing.
💡 What to do: Wait up to 30–60 minutes. If the funds still do not appear, contact Support and attach your receipt or bank payment confirmation.
Payment Gateway Error
The payment page displayed an error or failed to load (like on the screen).
💡 What to do: Wait 10-15 minutes and try again, or choose a different payment method.
Wrong Amount or Canceled Payment
The amount entered was incorrect, or the payment was canceled.
💡 What to do: Generate a new payment and try again.Wrong Amount Debited but Not Credited
An incorrect amount was debited from your account but was not credited to your balance.
💡 What to do: Contact Support and attach your receipt or bank confirmation for verification.
Need additional help with your deposit?
If you have any questions or issues with your deposit, contact our support team via live chat or email support@coins.game — we’re here to help you 24/7.