Step 1. Open the Deposit page
Click the Deposit button next to your avatar or follow this link
Step 2. Select PLN as your currency
Open the Fiat tab and click the currency selection arrow
Find and choose PLN
Step 3. Choose a Deposit method
Select Pay by bank in Poland in the Recommended for You section
π‘ Tip: choose recommended methods β they are the most reliable for your location.
Step 4. Enter the amount
Choose any amount from 50 to 8500 PLN
Click the Deposit button
π‘ Tip: If you want to receive the bonus, check the box next to it before making the deposit. Bonus is only credited for deposits that meet the minimum amount for the bonus.
Step 5. Complete the payment
After clicking the Deposit button, the payment window will open
Select your bank from the list
Fill in the required fields: Full name ; Date of birth (DD/MM/YYYY)
Review the payment amount
Click Confirm and Pay to proceed
π‘ Tip: Make sure your full name matches your bank account details exactly β otherwise, the payment may fail or be delayed.
Step 6. Confirm the payment
Log in to your online banking
Approve the transaction (SMS code, app confirmation, etc.)
Wait to be redirected back to the casino page
Step 7. Wait for Confirmation
The deposit should appear in your account within 5 minutes. If the deposit does not appear within 30β60 minutes, please contact support and attach your payment receipt
Deposit Not Credited
Donβt worry β this can sometimes happen due to technical reasons. Here are the most common causes and solutions:
Deposit Still Processing
Your deposit may still be processing.
π‘ What to do: Wait up to 30β60 minutes. If the funds still do not appear, contact Support and attach your receipt or bank payment confirmation.
Payment Gateway Error
The payment page displayed an error or failed to load (as shown in the screenshot).
π‘ What to do: Wait a few minutes and try again, or choose a different payment method.Wrong Amount or Canceled Payment
The amount entered was incorrect, or the payment was canceled.
π‘ What to do: Generate a new payment and try again.Wrong Amount Debited but Not Credited
An incorrect amount was debited from your account but was not credited to your balance.
π‘ What to do: Contact Support and attach your receipt or bank confirmation for verification.
Need additional help with your deposit?
If you have any questions or issues with your deposit, contact our support team via live chat or email support@coins.game β weβre here to help you 24/7.