How to Deposit via TPaga (COP)

Step 1. Open the Deposit page

Click the Deposit button at the top of the homepage or follow this link

Step 2. Select COP as your currency

Open the Fiat tab and click the currency selection arrow
Find and choose COP

Step 3. Choose a deposit method

Select TPaga

Step 4. Enter the amount and your details

Fill in your name, email, street, phone number
Select your document type (CC or NIT) and enter the ID number
Choose any amount from 1000 to 3000000 COP

💡 Tip: Select CC (National ID, 6–10 digits) or NIT (Company Tax ID, 10 digits).
Enter your name, email, phone number, and identification number exactly as they are registered with your bank — otherwise the payment may be declined.

Step 5. Click deposit

Click the Deposit button

💡 Tip: If you want to receive the bonus, check the box next to it before making the deposit. Bonus is only credited for deposits that meet the minimum amount for the bonus.

Step 6. Complete the payment

After clicking the Deposit button, the payment window will open
Click Pay
Open your payment app on your phone
Use the Scan feature to scan the QR code shown on the screen
Confirm the payment in your app

Step 7. Wait for the payment to process

Wait for the success message on the screen
Return to the site
Funds should appear within a few minutes

Deposit Not Credited

Don’t worry — this can sometimes happen due to technical reasons. Here are the most common causes and solutions:

Deposit Still Processing
Your deposit may still be on its way.
💡 What to do: Wait up to 30–60 minutes. If the funds still do not appear, contact Support and attach your receipt or bank payment confirmation.
Payment Gateway Error
The payment page displayed an error or failed to load (as shown in the screenshot).
💡 What to do: Wait 10-15 minutes and try again, or choose a different payment method.
Wrong Amount or Canceled Payment
The amount entered was incorrect, or the payment was canceled.
💡 What to do: Generate a new payment and try again.
Wrong Amount Debited but Not Credited
An incorrect amount was debited from your account but was not credited to your balance.
💡 What to do: Contact Support and attach your receipt or bank confirmation for verification.

Need additional help with your deposit?

If you have any questions or issues with your deposit, contact our support team via live chat or email support@coins.game — we’re here to help you 24/7.

Crypto: How to Deposit

Fiat Currencies: How to Deposit