Step 1. Open the Deposit page
Click the Deposit button at the top of the homepage or follow this link
Step 2. Select AZN as your currency
Open the Fiat tab and click the currency selection arrow
Find and choose AZN
Step 3. Choose a deposit method
Select M10 QR in the Recommended for You section
💡 Tip: choose recommended methods — they are the most reliable for your location.
Step 4. Enter the amount
Choose any amount from 5 - 3000 AZN
Click the Deposit button
💡 Tip: If you want to receive the bonus, check the box next to it before making the deposit. Bonus is only credited for deposits that meet the minimum amount for the bonus.
Step 5. Confirm the payment
Open your bank’s payment app or website
Confirm the transaction using your bank’s method (SMS code, token, or app)
After confirmation, you will see a success message and be redirected back to the merchant’s website
Step 6. Wait for the payment to process
You will see a confirmation screen saying that your transaction is being processed. This usually takes just a few minutes
Deposit Not Credited
Don’t worry — this can sometimes happen due to technical reasons. Here are the most common causes and solutions:
Deposit Not Credited
Your deposit may still be processing.
💡 What to do: Wait up to 30–60 minutes. If the funds still do not appear, contact Support and attach your receipt or bank payment confirmation.
Payment Gateway Error
The payment page displayed an error or failed to load.
💡 What to do: Wait 10-15 minutes and try again, or choose a different payment method.
Wrong Amount or Canceled Payment
The amount entered was incorrect, or the payment was canceled.
💡 What to do: Generate a new payment and try again.Wrong Amount Debited but Not Credited
An incorrect amount was debited from your account but was not credited to your balance.
💡 What to do: Contact Support and attach your receipt or bank confirmation for verification.
Need additional help with your deposit?
If you have any questions or issues with your deposit, contact our support team via live chat or email support@coins.game — we’re here to help you 24/7.