How to Clear Cache and Cookies in Google Chrome (on PC)
Open Google Chrome
Click the three-dot icon in the top-right corner of the browser window
(this menu is called “Customize and control Google Chrome”)In the dropdown menu, select "History", then click "History" again
(or simply press Ctrl + H on your keyboard)On the left side, click "Clear browsing data"
In the pop-up window:
Go to the "Basic" tab
Make sure the following are selected:
Cookies and other site data
Cached images and files
In the Time range field, select "All time"
Click the blue "Clear data" button
📱 How to Clear Cache and Cookies in Google Chrome (on Mobile)
Open Google Chrome on your phone
Tap the three dots in the top-right corner (Android) or bottom-right (iPhone)
In the menu, tap "History"
Then tap "Clear browsing data"
Make sure the following are selected:
Cookies and site data
Cached images and files
In the Time range section, select "All time" (or the desired period)
Tap "Clear data", then confirm your action
Still having issues? Reach out to our Support Team — we're here to help!