Create tags for guests

Attach dietary or status tags to your guest's profile

Sienna avatar
Written by Sienna
Updated over a week ago

Tags are an easy way to know guest preferences or restrictions as well as any special status your restaurant has given them. There are 2 ways you can create tags.

From your Guestbook

 1.     Click on the Guests button in the control panel of the FOH

2.     Search for your guest in the search bar or scroll to find their name in the list. When you find it, click on their entry. Their profile and booking history will appear in the right panels.


3.     Click on the pencil icon on the upper righthand corner. A new panel will slide out where you can edit the guest's name, email, phone, tags, and guest notes. Enter the tags you would like into the Guest Tags field. Remember to hit Enter or Return on the keyboard after each tag you create. They will appear under the field as,


4.     Click Save when you are finished

5.     The tags will now appear in the Tags section of the guest's profile and show in each booking made for the guest as well.


From the Reservation Panel

 1.     Find the guest in the Reservations section and click on their name. The reservation panel will slide out. 


2.     Click on the pencil icon in the upper righthand corner. The right panel will become editable. Enter new tags in the Guest Tags field and hit Enter / Return on the keyboard after each. 


3.     Click Save when you are done

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