There are 2 ways to create a manual booking for a guest. You can choose to either allocate them to a table at the time of creation or to leave their booking unassigned for the time being and assign at a later time.
Immediately Assign Table
1. Select the correct date from the date selector in the upper righthand corner. Click on the date to expand the calendar view for faster navigation.
2. Click on the desired seating time from the time slider on the left. (Note: you can always edit the date and / or time after as well)
3. Click on the table you wish to assign the booking to. The reservation panel will slide out.
4. Begin by searching for the name in the search bar. If the guest has visited your restaurant previously, their name will show in the list below when Existing is selected. If no results show, click New and enter the guest's details. Ideally, get both their email and phone number to ensure seamless communication. Enter the number of guests in PAX, any booking notes, and click Save.
5. The guest will now appear in the Upcoming pane.
Create an Unassigned Booking
1. Select the correct date from the date selector in the upper righthand corner. Click on the date to expand the calendar view for faster navigation.
2. Click on the desired seating time from the time slider on the left. (Note: you can always edit the date and / or time after as well)
3. Click the Create Booking option in the Upcoming pane. The reservation panel will slide out.
4. Begin by searching for the name in the search bar. If the guest has visited your restaurant previously, their name will show in the list below when Existing is selected. If no results show, click New and enter the guest's details. Ideally, get both their email and phone number to ensure seamless communication. Enter the number of guests in PAX, any booking notes, and click Save.
5. The booking will appear in the Upcoming pane with a "0" in the table assignment column. Drag and drop to a table to assign the booking.
