Viewing canceled bookings

See which guests' bookings have been cancelled, whether managed by themselves or by your team

Sienna avatar
Written by Sienna
Updated over a week ago

Both your guests and your team have the ability to manage the guest's booking from your respective areas of RSVP. Should the booking be cancelled, you can easily see the status and keep track from the FOH. 

There are two areas where this is possible.

From the Bookings Panel

This will allow you to view all cancelled bookings for the specific date in question. 

 1.     Open the FOH and select the date you wish. Use the arrows for days immediately before or after the one displayed, or click on the date to expand the calendar. The FOH shows today's date by default.


2.     Click on the All tab of the bookings panel on the right. This will open the full list of bookings for the day.


3.     Select the Show Cancelled option. The number of cancelled bookings will show in parentheses.

From the Recent Booking Report

This will show you the most recent bookings that have been made for your restaurant and their corresponding status.

 1.     Open the FOH and select the date you wish.

2.     Click on the Reports icon in the control panel


3.     Click on the Recent Booking Report option in the left panel. The most recent bookings will show, from most recent beginning at the top. In the right column titled Is Cancelled, you will see the status for those bookings that are cancelled.

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