Q: What if I don't have a Medicare Card?
A: You can sign still up for our services without a Medicare card. However, you will need an Individual Healthcare Identifier (IHI) number to proceed. Don’t worry—it’s easy to obtain one.
Follow these steps to set up your IHI number:
Create a myGov account (if you don’t have one) at myGov.
Log in and link the "Individual Healthcare Identifiers" service.
Provide your passport details (if you’re a traveller, this is your main identification).
Follow the prompts to complete your IHI application.
Your IHI number will be issued instantly or within a short time.
Unfortunately, without an IHI number, we cannot prescribe any medications. Let us know once you’ve obtained one, and we’ll schedule you for the next available appointment.
Q: Can I sign up as an international traveller?
A: Yes, international travellers can sign up for our services. However, you will need an Individual Healthcare Identifier (IHI) number to proceed. If you don’t have a Medicare card or IHI number, don’t worry—it’s easy to obtain an IHI.
Follow these steps to set up your IHI number:
Create a myGov account (if you don’t have one) at myGov.
Log in and link the "Individual Healthcare Identifiers" service.
Provide your passport details (if you’re a traveller, this is your main identification).
Follow the prompts to complete your IHI application.
Your IHI number will be issued instantly or within a short time.
Unfortunately, without an IHI number, we cannot prescribe any medications. Let us know once you’ve obtained one, and we’ll schedule you for the next available appointment.