FAQs

The questions we get most frequently!

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33 articles in this collection
Written by Run The World Team and Run The World Support

How do I use external headsets, microphones or speakers?

Use any external audio source compatible with Google Chrome.
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Written by Run The World Support
Updated over a week ago

What's the difference between Zoom and Run The World?

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Written by Run The World Team
Updated over a week ago

What is the Privacy Policy?

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Written by Run The World Team
Updated over a week ago

Refund policy

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Written by Run The World Support
Updated over a week ago

Payout policy

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Written by Run The World Support
Updated this week

Change or Reset Your Password

At any point, you can change your password for security reasons or reset your password if you forgot it.
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Written by Run The World Team
Updated over a week ago

Can external cameras/mics be used?

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Written by Run The World Team
Updated over a week ago

What are the requirements for Internet speed and connection?

TL;DR: the usual requirements
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Written by Run The World Team
Updated over a week ago

Can I see if attendees used promo codes?

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Written by Run The World Team
Updated over a week ago

Can I see what attendees bought what type of tickets?

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Written by Run The World Team
Updated over a week ago

Is there an API?

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Written by Run The World Team
Updated over a week ago

How do I get paid?

I am an organizer.
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Written by Run The World Team
Updated this week

Is there social media integration?

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Written by Run The World Team
Updated over a week ago

Is there a way to censor comments?

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Written by Run The World Team
Updated over a week ago

Do you offer simultaneous translation services for events in multiple languages?

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Written by Run The World Team
Updated over a week ago

Do you offer any integration with tools such as Salesforce?

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Written by Run The World Team
Updated over a week ago

Do you support foreign currencies?

The short answer is, yes.
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Written by Run The World Team
Updated over a week ago

How can I track my participants’ engagement (see history of comments, questions, session attendance)?

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Written by Run The World Team
Updated over a week ago

Can I explore/search for events?

Discover new public events on Run The World.
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Written by Run The World Team
Updated over a week ago

Can multiple sessions be going on at the same time?

How to host simultaneous or parallel sessions
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Written by Run The World Team
Updated over a week ago

What is the minimum device requirement for joining/hosting an event?

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Written by Run The World Team
Updated over a week ago

Is there a way to communicate with the internal staff (organizers and speakers) during the event without attendees seeing it?

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Written by Run The World Team
Updated over a week ago

How do I delete my account?

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Written by Run The World Team
Updated over a week ago

How can I run a private event?

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Written by Run The World Team
Updated over a week ago

What's the maximum number of attendees Run The World can support?

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Written by Run The World Team
Updated over a week ago

Can I record the event?

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Written by Run The World Team
Updated over a week ago

We already have registered attendees, how can we shift them on to Run The World?

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Written by Run The World Team
Updated over a week ago

Can I create a breakout room?

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Written by Run The World Team
Updated over a week ago

Can we make tickets free to only some people (a 100% off discount code)?

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Written by Run The World Team
Updated over a week ago

What if I want to host multiple events? Is there a different deal for that?

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Written by Run The World Team
Updated over a week ago

Can I share my screen?

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Written by Run The World Team
Updated over a week ago

Can I run a for-profit event?

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Written by Run The World Team
Updated over a week ago

Can I run a free event?

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Written by Run The World Team
Updated over a week ago