Known Issues

A list of known issues and potential workarounds.

Daniel avatar
Written by Daniel
Updated over a week ago

Seconds Interval Timer

3.17.3

Timer colours appear dimmed.
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We are unsure why this has happened to users, but it's easy to resolve by going to Settings > Timer Settings > Customise Colours > Version 3 Colours (Light theme).

3.17.1

Pro status not synced with Apple Watch app after upgrade.
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Until this is resolved you can manually sync the upgrade status to the watch by navigating to Settings > Apple Watch > Sync Timers Now.

German voices out of sync with timer
Several German users have contacted us about the German voices not being in sync with the timer. We believe this to be an Apple issue as no other languages seem to be affected. We schedule voice alerts to play at the correct times and rely on Apple API to do this correctly. Unfortunately there is nothing we can do about this issue at present and will need Apple to update their SDK with a fix.

Free version is displaying upgrade price even though I've paid
The latest version of the app changed the payment verification process and it appears the app is not always refreshing to update its upgraded state. This is easily resolved by terminating the app and restarting it.

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