A pro-rated charge occurs when a new seat (either by adding a new resource or unarchiving an existing one) is added during a billing cycle. For monthly plans, we will invoice you at the beginning of the next billing cycle for the seat that was added at a prorated rate. We will also credit you if a seat was removed.

For annual plans, charges for new seats are also prorated but invoiced at renewal or mid-term if the increase is greater than 20%. No credits are issued for annual plans.

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