Payouts are how money from card transactions gets deposited into your bank account by Stripe. To control how often you get paid from Stripe, please visit the Stripe Dashboard.
There, you'll be able to configure payout speed and look at your upcoming payouts + a history of past payments (along with a host of other info). Here, you'll also be able to do things like change the bank account on file, add additional owners, etc.
The Payouts page in Swift provides an easy link to your Stripe account. You can visit it by navigating to Settings > Payouts,
Waiting on your first Stripe payout? What you need to know
When you start processing live payments, Stripe typically schedules your initial payout for 7-14 days after you successfully receive your first payment. This delay is necessary for risk mitigation and cannot be waived under any circumstances.
Other causes of delay
Bank related delays - Bank processing can be delayed by weekends and holidays. Once the bank has finished processing your payout, the funds will be deposited into your account automatically.
Account verification issues - Check the Dashboard and your email to see if additional information is required to verify your Stripe account. A payout may be paused by Stripe if they need further information to verify your account.
Add or update your bank account where you receive payouts
You can update your account details or add a new bank account using the Payout settings in the Stripe Dashboard.
If you're having trouble updating your Bank Details in Stripe, please contact Stripe Support: https://support.stripe.com
What transactions were included in the payout I received?
To view more details in regards to each Payout, you can view it from your Stripe dashboard. By clicking into each Payout, you will see a list of transactions that have been included in the payout, the date of the transactions and the fees that have been deducted.
Can I pay my coaches and instructors using Swift or Stripe?
Swift does not support paying coaches or instructors directly through the platform.
Any payments to coaches or instructors will need to be handled outside of Swift, by the facility. That said, you can use Pay Rates and the Payroll Report to help calculate what each instructor is owed, making it easier to manage payments on your end.