You can grant co-owners, admin users, front-desk staff, instructors, and coaches their own Swift login to the Admin Dashboard by adding them as staff.
You view and manage your team, you can visit Staff page by navigating to Settings > Staff in the Swift Admin dashboard.
Inviting Staff Members
To invite a new team member,
In Swift Admin, navigate to Settings > (People) > Staff
Click the "+ New" button in the top right corner
Fill in the staff member's:
Name
Email
Role (determines their level of permissions and access)
(Optional) Add a customer-facing bio and profile picture (e.g. Drafted by the Cincinnati Reds, 2-time All Star)
Click Save
Staff Login Link
Once a staff profile is created, the team member will receive an email with a link to log into the Swift Admin Dashboard. From that point forward, they’ll be able to sign in using the email address you entered.
Didn’t receive the invitation email?
Ask them to check their Spam or Promotions folders.
You can also click Resend Invite Email in their staff profile page.
Alternatively, you can direct them to log in directly at https://admin.runswiftapp.com. From there, they can enter their email address and will receive a one-time verification code in their inbox to complete their login.
⚠️ Reminder: If your staff is trying to log in using the same browser where you’re currently logged into Swift, be sure to log out first before they attempt to log in.
Deactivating and Reactivating Staff
If you have seasonal or temporary staff, you may want to deactivate their profile without deleting it permanently. This can be done directly from your Swift Admin dashboard.
How to Deactivate a Staff Profile
Go to Settings > Staff
Click on the staff member’s name to open their profile
Click the Deactivate Staff button in the top-right corner
Click the Deactivate button when prompted
They will be removed from any existing services, all future bookings, and will no longer be able to log in or access their Swift account at your facility.
How to Re-Activate a Staff Profile
Go to Settings > Staff
Click on the Inactive tab to display deactivated staff
Select the staff member
Click Reactivate Staff at the top right corner of their profile
Click the Activate button when prompted
They’ll then be able to log in again and can be re-assigned to services and bookings as needed.
Editing or Deleting Staff
You can easily update or remove staff profiles from the Settings > Staff page.
Edit a staff profile:
Click on the staff member’s name to open their profile and make any necessary changes. Remember to click the Save button when you're done.
Delete a staff profile:
Important: If the staff member is associated with any past or upcoming bookings, you will not be able to delete them and the Delete button will be greyed out. To proceed:
Remove staff from those bookings first, then delete the profile.
If there are too many bookings to update manually, reach out to Swift Support and we’ll help remove them.
To delete a staff profile:
On the Settings > Staff page, click on the staff member’s name
Scroll to the bottom of their profile.
Click the Delete button in the bottom left corner.
Deleting a staff profile is permanent and will erase all linked bookings, availability, and pay rate data. This action cannot be undone.