If you can confirm that your original payment method was charged by Rushfaster (please ensure the purchase was made through us and not with another retailer), but you haven’t received any order number, details, or order confirmation email, it was most likely sent to the email address entered at checkout—or an incorrect email address may have been used, causing the email delivery to fail.
Please double-check with any email addresses you may have entered during checkout. If you’re unsure, please feel free to email care@teamrushfaster.com.au or chat with us and provide your full name, phone number, and any possible email addresses you might have used. Once we have this, we’ll review it on our end, confirm your order, and resend the confirmation email if needed.