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May I know where this item is located or coming from? Will it be shipped from VIC or NSW?

For customers asking where the item is located or coming from, or enquiring about split shipments and split-shipped orders.

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Written by Jose J

Our warehouses are automated and located in both VIC and NSW, so orders may be shipped from either location depending on stock availability.

In some cases, orders may be split into multiple shipments if all items are not available in the same warehouse. For example, one package may be dispatched from VIC while another is shipped from NSW. This helps us avoid unnecessary delays and ensures your items reach you as quickly as possible.

If your order has been split-shipped, we’ll provide the respective tracking numbers for each shipment to the email address you provided upon checkout for your convenience.

Thanks for your understanding!

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