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Do I need to pay import duties or taxes on my order?

K
Written by Katreen C

Australia: No import duties apply. All Australian prices on our website are shown in AUD and already include 10% GST.
New Zealand: No import duties or GST apply for orders valued at NZ$1,000 or less (product cost + shipping + insurance included). If your order is over NZ$1,000, you may be required to pay GST upon import.
Singapore: No import duties apply. No GST is charged on orders valued at SGD $400 or less (product cost + shipping + insurance included). If your order is over SGD $400, you may be required to pay GST upon import.
United States: No import duties or taxes will be charged to you. We cover all import duties and taxes.

European Union (EU): Starting 1 July 2026, the EU is introducing new rules that will affect how your international orders are taxed. We want to make sure you have all the details so you can keep your customers informed and your shipping running smoothly!

What is changing?

  • No more low-value exemptions: The EU is removing the previous €150 low-value exemption.

  • Flat fee per item: Every single item entering the EU will now be subject to a flat €3 customs duty, plus VAT, regardless of its value.

  • Per item, not per parcel: Please note that this duty is calculated per item, not per box. If a customer orders three items in one package, the duty will apply to each item.

Other countries: Orders shipped outside the regions listed above may be subject to import duties, taxes, and customs fees. These charges are set by your local customs authority and are the responsibility of the customer.

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