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When will my order ship?
When will my order ship?
K
Written by Katreen C
Updated over a month ago

Orders ship each business day from our Melbourne and Sydney distribution facilities via Australia Post. Orders for in-stock items received before 3pm on weekdays will dispatch on the same day (ex Victorian/NSW Public Holidays).

If you place your order after 3pm on a business day or during a weekend or public holiday, your order will ship out the next business day. If your order contains an item on pre-order we will ship your entire order once all of the items have arrived, the ETA is on the order confirmation you have received via email.

If we need to get in contact with you to verify information critical to dispatching your order, and we’re unable to, we may delay the shipment of your order. We will always try to email, TXT & call you to resolve these issues before the shipping cutoff.

Australian Shipping

Note: Sometimes, Rushfaster branded items are shipped direct from our factories to addresses in Australia in order to get them to you as fast as possible. When this happens, you can expect them to arrive in 4-10 days, if you need to know if your order will ship directly from our factories, please contact our team via live chat.

Standard: Free* for orders over A$99 & A$9.95 for orders less than that. Shipping takes 1-4 days to most major cities, excluding remote areas. Remote areas and WA, NT shipments will take longer, you can check on AusPost's site.

Priority: A$13.95 for orders less than A$99 & A$4.95 for orders over A$99. Priority shipping orders will be shipped before Standard orders and after Express orders.

Express: $15.95 via Australia Post eParcel Express. eParcel Express is currently not overnight, it's simply AusPost's fastest option at the moment. Generally, you can expect Express orders to arrive within 1-3 business days if you are within the Express Post Network.

Oversized Shipping Notice

Please note: Oversized items are not eligible for express shipping due to logistical constraints.

International Shipping

Most items can ship to New Zealand (with the exception of The North Face, Patagonia, JanSport and Peak Design, Minaal, and Joco). New Zealand shipping is a flat fee of A$9.95 regardless of weight.

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