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I did not receive a tracking number for my entire order.
I did not receive a tracking number for my entire order.
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Written by Prikee Moratalla
Updated over a week ago

Thank you for your purchase. If you did not receive the tracking number for your entire order, it's most likely that your order was split and shipped from both of our warehouses - one in VIC and one in NSW. This happens because not all items are available in one location. By dividing the shipment, we can ensure faster delivery times and avoid unnecessary delays.

You should receive an email from us about this shortly if you haven't already. All customers whose orders are split and shipped from both of our warehouses get an email notification the same day the order is shipped out. If you have further questions, please give us a chat.

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