Please note that only one discount code can be applied per order at checkout, and codes cannot be combined with any other promotions, offers, or discounts.
If you choose to get the free item, please remove the discount code applied at checkout. Refresh the page and it should fix the issue.
If you believe there was an error and you adhered to all the terms and conditions of the promotion, please reach out to us via live chat, and we will take care of it for you.