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I bought a game package, why can't I play?
I bought a game package, why can't I play?

Why isn't the game I purchased available immediately?

Updated over a week ago

All RUSH game results are based off of live events - so we need the event to complete before we make the game available. That's how we make it legal where you live, and that's how we guarantee you that your results are fair and aren't manipulated.

On top of that, we don't make our money from you losing - it's all based on parimutuel wagering (where all wagers go into a pool and a fee is taken off the top) so we literally want you to win and will do anything we can to help you win! So unlike those other sites where they are hoping you lose so they get their money from you - we're literally cheering you on every time you win....the more you win, the happier it makes us!

So while we recognize that little delay can be a bit frustrating - go grab a coffee, and we promise you we'll let you know as soon as your game is ready to play (make sure notifications are turned "on" for the RUSH App, that way you'll get all our notifications!).

And if you don't want to wait, just buy a couple of game packages at a time, that way there is always one waiting for you when you want some fun!

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