All bets on RustMagic that you place are final and cannot be refunded - accidentally placed wagers that were caused on your end due to a technical issue that you encountered (lags/performance issues/hardware issues for example) or another person accessing your device/account would also not qualify for a refund.
This would be the case as we'd need to honor the outcome of each bet that looked valid to us to prevent opening up a huge gap for abuse by offering risk-free bets since people could otherwise place a bet, lose it and ask for a refund afterwards due to claiming that it was their brother who placed the bet or their mouse started to move on it's own.
We may terminate any wagers however and confiscate dishonest winnings at our discretion if a user seems to be making use of any malicious manner such as exploiting a certain bug
If you ever believe that you genuinely ran into an issue on our end that lead to you losing any funds, please contact our live support team so we can have this investigated.