Royal Mail has several types of shifts that can be booked in the Ryde app, below you can learn about:

Parcel delivery shifts involve delivering parcels and packages. You are provided with a Royal Mail van and a set route for your deliveries.

All deliveries will be scanned and tracked from within the Ryde app.

For letter deliveries, you only deliver letters and you may be required to deliver in a Royal Mail provided van or on foot. This is something that will be decided on the day of your job so for all letter delivery shifts please come prepared to complete a walking route for the day.

All deliveries will be scanned and tracked on a Royal Mail provided PDA device.

These shifts will have you delivering a combination of parcels and letters. It might be you are given a short walking letter route, and then once completed, you return to the site and begin a parcel route.

Included in mixed duty are sorting duties. This is where you will help sort the parcels at the start of your shift, instead of them already being prepared when you arrive.

You will use different tools to track and scan the packages.

For letter deliveries you will use a Royal Mail provided PDA device. And for parcel deliveries, you will use the Ryde app.

The combination or structure of the shift will be decided on the day depending on the needs of the site.

For mixed duty shifts, please come prepared to complete walking routes and van driving routes.

When booking a shift with Royal Mail, the type of deliveries you will be doing can be found on the list of available shifts underneath the client's name.

It can also be found in the Worker Role section on the shift details screen. Additionally, the shift notes, also found in shift details, will give a detailed description of what the job involves.

Royal Mail shifts require certain documents to be submitted before you can work a shift with them.

You can find what you need to submit and what you have already submitted from the booking screen.

For more information on finding shift requirements, take a look here.