This is to ensure the proper temperature control throughout the delivery and maintain food safety. Breaking the time allotment could cause serious health and safety issues to the end customer. If delivery is not possible within the time allotted, you should call the client and ask them what the next steps are. You should then contact support and notify them of what next steps you are taking.
Food Safety Best Practice
Delivery time is very important when it comes to food. If you are ever in doubt that it took too long to deliver, contact support.
All packages should be handled with care and transported safely.
Clean bangs before taking new packages to avoid cross-contamination of food or getting packages dirty.