We always try to make sure to give the best experience to our clients and therapists.

Should you encounter issues with the video call during your session, we recommend you send us a message via Intercom live chat.

The Support Team will create a Zoom link that therapists and clients can use as a temporary backup to continue the session.

You can access the Intercom Live chat by logging in to your account and clicking on the "Help" button located at the top right part of the page. Please refer to the image below:

Should you have any questions or concerns, please do not hesitate to reach out to us at support@safespace.sg or via WhatsApp at +65 8836 7600.