You can reach SafeGard support in several ways, depending on the type of question you have.
Chat or Email
Chat: Use the chat icon in the bottom right corner of your screen at sgtravelmed.com.
Email: Send us a message at support@sgtravelmed.com.
Pharmacy or Insurance Questions
For questions about the cost of vaccines or medications, or about insurance payment, please contact the pharmacy you’ll be visiting directly.
Each pharmacy can provide details on pricing, payment, and scheduling.
Check with your pharmacy for hours of operation.
Medical or Travel Questions
For medical questions specifically related to your health or travel concerns, call our Travel Nurse Line:
(800) 792-5972, ext. 1
Monday–Friday, 9 AM–7 PM Eastern Time
(excluding national holidays)
Website or Technical Issues
For website problems, login issues, or questions about your travel intake form, contact our Tech/Admin Support:
(800) 792-5972, ext. 2
Monday–Friday, 9 AM–7 PM Eastern Time
(excluding national holidays)