Our web chat opening hours are as follows:
Mon-Fri - 9:00am-5:00pm
Sat - 9:00-1:00pm
Sun - Closed
If you're looking to get in touch by phone, please see each departments opening hours and contact telephone numbers below:
Our Car Insurance teams are available:
Mon-Fri – 8:30am-8:00pm
Sat – 8:30am-5:00pm
Sun – 9:00am-5:00pm
Bank Holidays – 8:30am-8:00pm
Sales - 0800 092 3195
Customer Services - 0800 302 9735
Renewals - 0800 056 9169
Our Home Insurance teams are available:
Mon-Fri – 8:30am-8:00pm
Sat – 8:30am-5:00pm
Sun – 9:00am-5:00pm
Bank Holidays – 8:30am-8:00pm
Sales - 0800 092 3219
Customer Services - 0800 056 9102
Renewals - 0800 056 9085
Our Health Insurance teams are available:
Mon-Fri – 8:30am-7:00pm
Sat – 9:00am-1:00pm
Sun – Closed
Sales - 0800 015 0226
Customer Services - 0800 056 9273
Renewals - 0800 056 9271
Our Travel Insurance teams are available:
Mon-Fri – 8:30am-7:00pm
Sat – 8:30am-5:00pm
Sun – Closed
Sales - 0800 015 0757
Customer Services - 0800 056 9200
Renewals - 0800 904 7764
Our Pet Insurance teams are available:
Mon-Fri – 9:00am-5:00pm
Sat-Sun – Closed
Customer Services - 0800 096 6666
Our Caravan Insurance teams are available:
Mon-Fri – 9:00am-5:00pm
Sat-Sun – Closed
Customer Services - 0800 904 7488
Our Landlord Insurance teams are available:
Mon-Fri - 9:00am-5:30pm
Sat-Sun - Closed
Customer Services - 0800 027 1355